At Maa Tripura Sundari Wellness Centre, customer satisfaction is our highest priority. We take pride in offering high-quality wellness and digital products that deliver real value. However, we understand that individual expectations may vary, and we are committed to ensuring a fair and transparent refund process for our customers. 1. 7-Day Money-Back Guarantee-We offer a 7-day money-back guarantee on all eligible purchases, including: Digital products, Wellness products Other products sold through our platform. This guarantee applies from the date of purchase, subject to the terms and conditions outlined below. 2. Eligibility for Refund- You may request a refund if: You are not satisfied with the product or service, The request is made within 7 days of purchase. You provide valid details, including order number and reason for dissatisfaction. Please note: Refund approval is subject to the terms, policies, and conditions of the respective manufacturing company or original supplier, wherever applicable. 3. Product-Specific Conditions - Certain products may have additional conditions depending on: Manufacturer policies, Supplier agreements, Nature of the product (digital/physical/wellness-related)In such cases, refunds will be processed strictly in accordance with those external conditions, in addition to our internal policy.4. Refund Request Process. To initiate a refund, please follow these steps: Visit our official website. Go to the Refund Form section. Fill out the form with: Your Order Number. A clear description of your concern or issue. Submit the request. Our support team will review your request promptly and guide you through the next steps if required.5. Review & Approval All refund requests are carefully reviewed by our team. We may contact you for additional details if necessary. Once approved, the refund process will be initiated without unnecessary delay6. Refund Method- Approved refunds will be issued: To the original payment method used at the time of purchase. Within a reasonable processing time, depending on banking/payment provider timelines7. Customer Support. Our dedicated customer support team is always ready to assist you. We aim to make the refund process:Simple Transparent Hassle-free. If you have any questions or concerns, feel free to reach out through our website.8. Our Commitment. At Maa Tripura Sundari Wellness Centre, we value your trust and strive to deliver excellence in every product and service we offer. Your satisfaction and well-being remain at the core of everything we do. Thank you for choosing Maa Tripura Sundari Wellness Centre. We look forward to serving you and exceeding your expectations.